Ipsus Aftercare
Introduction

When we start a new project we take great care to ensure we appoint the right contractor to undertake it and one of the key criteria in this selection process is the quality of the product they deliver. In order to satisfy ourselves we critically inspect a number of their previous projects to see for ourselves that their expectations match our own very high standards of finish.

We carry out a very thorough and rigorous inspection and commissioning process before we accept anything from the contractor as being complete to ensure that all of our new homes are finished to the highest possible standards and handed over to the buyer on the day they move in defect free.

In addition to our own procedures, we do also provide added peace of mind to our buyers by proving either an NHBC or BLP guarantee (the type of policy is scheme dependant) and also comply with the requirements of the Consumer Code for House Builders. This gives additional protection and recourse in the unlikely event there are defects with any property that we are unable to rectify to our buyer’s satisfaction.

Depending on the type of warrantee the development comes with our buyer’s will get a pledge from us to address all defects for a period of either 12 months or 24 months from the date that the property was legally completed. All of our buyers benefit from access to a dedicated aftercare team who will manage this process and ensure we deal with any issues in a timely and satisfactory manor.

If you are a resident on one of our developments and require specific information then please call 020 7801 9001 or email aftercare@ipsusltd.com.


Ipsus10
Aftercare

The Ipsus10 – Bedford House aftercare website can be viewed here. To contact the Aftercare department please call 020 7801 3205 or email aftercare@ipsusltd.com

Ipsus08
Aftercare

The defect liability period for your new home has now expired but we do think there is a lot of useful information on the Ipsus08 Aftercare website that might still be relevant to you and that you might still want to access. The archived website can be accessed by clicking here. The personal code for your apartment is still applicable.