Ipsus Aftercare
Introduction

When we start a new project we take great care to ensure we appoint the right contractor to undertake it and one of the key criteria in this selection process is the quality of the product they deliver. In order to satisfy ourselves we critically inspect a number of their previous projects to see for ourselves that their expectations match our own very high standards of finish.

We carry out a very thorough and rigorous inspection and commissioning process before we accept anything from the contractor as being complete to ensure that all of our new homes are finished to the highest possible standards and handed over to the buyer on the day they move in defect free.

In addition to our own procedures, we do also provide added peace of mind to our buyers by proving either an NHBC or BLP guarantee (the type of policy is scheme dependant) and also comply with the requirements of the Consumer Code for House Builders. This gives additional protection and recourse in the unlikely event there are defects with any property that we are unable to rectify to our buyer’s satisfaction.

Depending on the type of warrantee the development comes with our buyer’s will get a pledge from us to address all defects for a period of either 12 months or 24 months from the date that the property was legally completed. All of our buyers benefit from access to a dedicated aftercare team who will manage this process and ensure we deal with any issues in a timely and satisfactory manor.

If you are a resident on one of our developments and require specific information then please call 020 7801 9001 or email aftercare@ipsusltd.com.


Ipsus08
Aftercare

The Ipsus08 – Rushworth Street aftercare website can be viewed here. To contact the Aftercare department please call 020 8534 7127 or email aftercare@ipsus08.com alternatively if your enquiry is an out of hours emergency please call 020 7801 9005.